REFUNDS x EXCHANGES

Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 10 days of delivery.

You may return your unused candle(s) within 14 days of purchase. buyer is responsible for shipping cost on all return items.  at this time, We do not do exchanges.

In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery. Please contact us at info@ukiyohomelifestyle.com for further details.
We do not accept returns on sale items. All sale items purchased are final.